21 Things You May Not Know About the Indian Act
You can also order paperback and Kindle formats at:
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer, Bob Joseph.
Winner of the 2019 Bill Duthie Booksellers' Choice Award!
The Indian Act, after over 140 years, continues to shape, control, and constrain the lives and opportunities of Indigenous Peoples, and is at the root of many stereotypes that persist. Bob Joseph’s book comes at a key time in the reconciliation process when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance—and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation and clearly demonstrates why learning about the Indian Act’s cruel, enduring legacy is essential for the country to move toward true reconciliation.
"Bob Joseph provides an incredible glimpse into the lengths the Canadian Government took to limit Indigenous peoples from achieving health, wealth, and cultural connections through the Indian Act. That much of this is still legal today is baffling, as he provides examples of how assimilation at all costs is still the end goal of the Indian Act. Canada still has much work to do to achieve reconciliation with Indigenous peoples, and as Bob says 'to dismantle the Indian Act once and for all'."
Ginger Gosnell-Myers · Manager, Aboriginal Relations, City of Vancouver
- Refund Policy
Self-Guided and Guided eTraining Courses
The fee is fully refundable if the eTraining course has not been accessed by the learner. Upon accessing the eTraining course the fee is non-refundable.
In-Person Training Courses
Our fee is refundable, less a $100 fee if the registration is cancelled between 4 weeks and 2 weeks (10 business days) before the start of the training, or less a $200 fee if the registration is cancelled within 2 weeks (10 business days) of the training date. The registration can be transferred to another location or date - a fee of $100 will be applied.
We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.
Books
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
eBooks
Downloadable software products including ebooks are not refundable.
Any item that is returned more than 30 days after delivery is not refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ictinc.ca.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at info@ictinc.ca and send your item to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5.
Shipping
To return your product, you should mail your product to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.
Refund Policy
Self-Guided and Guided eTraining Courses
The fee is fully refundable if the eTraining course has not been accessed by the learner. Upon accessing the eTraining course the fee is non-refundable.
In-Person Training Courses
Our fee is refundable, less a $100 fee if the registration is cancelled between 4 weeks and 2 weeks (10 business days) before the start of the training, or less a $200 fee if the registration is cancelled within 2 weeks (10 business days) of the training date. The registration can be transferred to another location or date - a fee of $100 will be applied.
We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.
Books
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
eBooks
Downloadable software products including ebooks are not refundable.
Any item that is returned more than 30 days after delivery is not refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ictinc.ca.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at info@ictinc.ca and send your item to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5.
Shipping
To return your product, you should mail your product to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.