





One Week Extension - Self-Guided Training for GROUPS
Need a bit more time to complete your Self-Guided Training?
Did your time run out within the last seven days?
If you answered YES to both questions choose your course and we can provide you with a one-week extension. The extension will be processed within the next business day and you will receive a confirmation email when your extension is ready for you.
- Refund Policy
Self-Guided and Live-Guided Training Courses
The fee is fully refundable if the training has not been accessed by the learner. Upon accessing the training the fee is non-refundable. Registration can be transferred to another learner without charge as long as the training has not been started.
In-Person Training Courses
Our fee is refundable, less a $100 fee if the registration is cancelled between 4 weeks and 2 weeks (10 business days) before the start of the training, or less a $200 fee if the registration is cancelled within 2 weeks (10 business days) of the training date. The registration can be transferred to another location or date - a fee of $100 will be applied.
We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.
Books
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item that is returned more than 30 days after delivery is not refundable.
eBooks
Downloadable software products including ebooks are not refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at learn@indigenousrelationsacademy.com.
Shipping
To return your product, you should mail your product to 2401 Mount Newton Cross Road, Saanichton, BC V8M 1T8.
You will be responsible for paying for your own shipping costs for returning your item.
Refund Policy
Self-Guided and Live-Guided Training Courses
The fee is fully refundable if the training has not been accessed by the learner. Upon accessing the training the fee is non-refundable. Registration can be transferred to another learner without charge as long as the training has not been started.
In-Person Training Courses
Our fee is refundable, less a $100 fee if the registration is cancelled between 4 weeks and 2 weeks (10 business days) before the start of the training, or less a $200 fee if the registration is cancelled within 2 weeks (10 business days) of the training date. The registration can be transferred to another location or date - a fee of $100 will be applied.
We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.
Books
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item that is returned more than 30 days after delivery is not refundable.
eBooks
Downloadable software products including ebooks are not refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at learn@indigenousrelationsacademy.com.
Shipping
To return your product, you should mail your product to 2401 Mount Newton Cross Road, Saanichton, BC V8M 1T8.
You will be responsible for paying for your own shipping costs for returning your item.