Personal Pledge of Reconciliation

Personal Pledge of Reconciliation

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Are you looking for a pledge to get you started on your commitment for reconciliation?

Here's a sample Pledge of Reconciliation with Indigenous Peoples with eight simple commitments you can weave into your life.

Feel free to adapt to your individual purposes. Please forward a copy to your friends and colleagues.

Together, let's see how many Canadians we can encourage to take the Pledge of Reconciliation.

Self-Guided and Guided eTraining Courses
The fee is fully refundable if the eTraining course has not been accessed by the learner. Upon accessing the eTraining course the fee is non-refundable.

In-Person Training Courses
Our fee is refundable, less a $100 fee if the registration is cancelled between 4 weeks and 2 weeks (10 business days) before the start of the training, or less a $200 fee if the registration is cancelled within 2 weeks (10 business days) of the training date. The registration can be transferred to another location or date - a fee of $100 will be applied.

We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.

Books
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

eBooks
Downloadable software products including ebooks are not refundable.

Any item that is returned more than 30 days after delivery is not refundable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ictinc.ca.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at info@ictinc.ca and send your item to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5.

Shipping
To return your product, you should mail your product to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.

Refund Policy

Self-Guided and Guided eTraining Courses
The fee is fully refundable if the eTraining course has not been accessed by the learner. Upon accessing the eTraining course the fee is non-refundable.

In-Person Training Courses
Our fee is refundable, less a $100 fee if the registration is cancelled between 4 weeks and 2 weeks (10 business days) before the start of the training, or less a $200 fee if the registration is cancelled within 2 weeks (10 business days) of the training date. The registration can be transferred to another location or date - a fee of $100 will be applied.

We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.

Books
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

eBooks
Downloadable software products including ebooks are not refundable.

Any item that is returned more than 30 days after delivery is not refundable.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ictinc.ca.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at info@ictinc.ca and send your item to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5.

Shipping
To return your product, you should mail your product to: 2300 - 2850 Shaughnessy St Port Coquitlam British Columbia CA V3C 6K5

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We reserve the right to cancel or reschedule training, refuse admission, or change speakers, location, or content.